Last updated: May 20, 2026
ProbeMetric ("we", "us", "our") provides observability and monitoring tools for AI systems. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We may collect account details (name, email, organization), billing and subscription metadata, usage metrics, trace and telemetry data that you send to our platform, and technical information such as IP address and browser type.
We use information to provide and improve the service, secure accounts, process payments, operate support, prevent abuse, and comply with legal obligations.
We do not sell personal information. We may share data with trusted infrastructure, authentication, analytics, and payment providers only to operate the service, or when required by law.
We retain account and billing records for business and compliance purposes. Telemetry retention is based on your plan settings and may be deleted sooner at your request where applicable.
We apply administrative, technical, and organizational safeguards, including encryption in transit and at rest. No system is 100% secure, but we continuously work to protect your data.
Depending on your region, you may have rights to access, correct, delete, or export personal information, and to object to or restrict some processing.
We may update this Privacy Policy periodically. Material updates will be reflected by revising the effective date.
For privacy requests or legal inquiries, contact legal@probemetric.com.